Meribel Chalet Jobs
Now recruiting for 2024-2025
The Best Family in the Alps
After many seasons of experience in this business, we know our staff are crucial to being successful. We are looking for professional, enthusiastic and hard-working individuals to join us and help maintain, and build on, our excellent reputation.
With a name like Delicious Mountain, you know we are going to be passionate about our food and wine.
We work hard to create and build menu's both that will bring excitement to our chefs and a tasteful and memorable experience to our guests. Take a look at some of our photos from previous years to give you an idea of what we do / look for.
We strive to be an excellent company to work for, we expect you to give us your best and work hard, but in return give you the most amount of time to enjoy yourself, and ensure you're well rewarded.
We are always looking for professionals, those with significant and relevant industry experience.
Prior to guest arrival and to ensure our high standards and expectations are met throughout the whole season, a full 3-week training is given in resort to make sure all the team is up to speed. The hours can be long, the job is demanding, and you need to be good at working in a team
We ask that all applicants are available to commence work around the 20th November.
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In a nutshell
Delicious Mountain provide luxury, bespoke ski holidays to private clients. Our promise is to deliver excellent customer service, attention to detail and above and beyond attitude. We also expect our staff to ensure our clients are always first, and that the enjoyment of their holiday is of extremely high importance. Our high level of service and owner led approach is what our customer identify with the most.
We want to attract the very best team, every single year. To do this, we know that we have to offer a generous package to all our team members. Here's just a flavour of what you can expect.
- Transport to and from resort
- Competitive salary
- 3V lift pass
- Top Meribel accommodation
- 2 full days off weekly
- Food provided
Package & Benefits
If you're special, we want you. Our team members frequently get mentioned by name and praised in our TripAdvisor reviews because of the quality of service that they offer our guests. When you're that good, we know that we have to look after you. That's why we offer you one of the very best packages in resort.
What you get
- 22/23 week contract (TBC from late November – late April)
- Approx 40 hours per week
- Two full days off each week
- Food at work and staples provided for time off and at accommodation
- Transport to resort at the beginning of the season and transport back at the end of the season (to and from the UK)
- Ski or board equipment if required
- Uniform; T-shirts, aprons, fleece, jacket, jeans and a chalet shoe allowance
- A competitive salary
- A full Three Valley ski area lift pass
- Amazing accommodation
- Team days/activities throughout the season
We offer more, we expect more
The package we offer our team is second to none. Just take a look at the package and accommodation that all Delicious Mountain team members enjoy. But we expect more, too. While our guests have high standards, your own must be higher still.
Accommodation
Welcome to probably the best staff accommodation in Meribel. The location is unbeatable, in the heart of Meribel Centre — just 50m from the luxury ski chalets where you will be working.
- Meribel centre location
- 50 metres from the chalets
- Recently refurbished
- All twin/double rooms
- All bedrooms en suite
- Sun terrace with stunning views
Staff testimonial 1 Sam (2019-20)
"Delicious Mountain prides itself in delivering exceptional catered holidays, providing excellent customer care and satisfaction. Working for DM you are at the forefront of that. Nothing is too much trouble for the DM team, and the high standards can only be achieved by excellent teamwork. The team is small and each team member needs to be multi-skilled, flexible and possess a desire and drive to deliver the best. Expect a varied array of tasks each day. It's an exceptional experience and one I will not forget."
Staff testimonial 2 Dylan (2019-20)
"Working in the mountains had always been a dream of mine (I grew up in South Africa and had never seen snow) but Delicious Mountain exceeded all my expectations! What's not to love about working with those who share your passions. I was given an incredible opportunity to create some truly delicious food, but when I wasn't beavering away in the kitchen or polishing toilet taps, I was out carving up the mountain. Two days off is plenty of time to soak up the alpine atmosphere and I would highly recommend Copina in 1650 for lunch - wine and tapas!! I would recommend working for Delicious Mountain to anyone who has an equal passion for customer service and living that mountain life."
We asked our team members... What sort of person makes a good Delicious Mountain team member?
You need to enjoy having exceptional attention to detail, have an approachable friendly manner and take satisfaction from keeping everything in the chalet in order. Being a bit of a perfectionist will certainly help; standards are high whether it's with the food, organisation or with cleanliness - you should take great satisfaction from nailing all your duties and be able to laugh when the inevitable happens!
You also need to be good at "reading the guest" and establishing what kind of host they want you to be. Sometimes you need to be a gentle listener that is happy to show interest and have conversations about just about anything. On other occasions you'll need to adjust to being a quiet part of the background delivering excellent service and allowing the guests to relax in their surroundings... or maybe you'll need to be the life and soul helping mixed groups to feel at ease in one another's company.
Nevertheless, you should always be a happy positive person no matter what the weather: it keeps the guests, the team and yourself happy!
A structured and methodical approach to your workload in the early days will help you establish the routines that will make all parts of the job become second nature. Given the nature of interacting with new guests each week, having an outgoing personality is going to make your life much easier! You'll also need this to make friends around resort. As much as you love your teammates, you'll probably want some time apart and having other friends is crucial.
Chalet Host
The chalet host will be responsible for the guest experience from the moment of arrival until departure. Offering a unique, personal experience for the client. The chalet host is also responsible for the ambience of the chalet, including setting the overall tone for the stay and makes sure our service is unpretentious but ambitious.
Our chalet host will receive
3 Valleys season pass
Generous, well located staff accommodation
A competitive package
Time for skiing - up to 6 days a week
Objectives of the role
As the chalet host, you will have an extremely strong focus on customer service that shows quality of creativity, flair and thought. You will also be able to relate well to people and their needs and be able to deliver concierge requests.
We encourage our hosts to bring something to the table that is memorable, impressive and unique.
Outline requirements for the role are as follows:
Preparation, set up and service of breakfast, afternoon tea and evening meal on six days
Supporting the chef to ensure a smooth running of dining experience and service
Maintaining the hygiene and cleanliness of the chalet to company standards, including daily cleaning of guest bedrooms, bathrooms and communal areas
Manage the housekeeping of the chalet
Management of alcoholic and non-alcoholic stock ordering
Ensure all Delicious Mountain branding and information is kept to a high standard and presentable to our guests
Acquire a thorough knowledge of the resort including local facilities, evening entertainment and ski information
Creating a welcoming and relaxed atmosphere at all times
Pre-empt and follow-up problems, queries or requests from guests, offering every assistance and support
Communicate arrivals and departures
Greet guests and help with luggage when necessary on arrival and departure
Have a flexible attitude to your role, company, team members and clients
Personal requirements
A minimum of 1 year experience working within the luxury service industry with either luxury ski chalet, restaurant or super yacht experience
Excellent time management and interpersonal skills
Full, clean driving licence would be advantageous
Fluent in English
Knowledge of ski resorts/season life is essential
Chalet Driver/Assistant
Our chalet driver/assistant is to provide an exemplary high-end driving, and in-car service to our guests that is safe, and most of all professional. The aim of the role is also to demonstrate our brand and culture through our vehicles, and how they are maintained and driven within the resort.
Our chalet drivers will receive
3 Valleys season pass
Generous, well located staff accommodation
A competitive package
Time for skiing - up to 6 days a week
Objectives of the role
As a resort driver, you will have a strong focus on customer service and a professional, driving service. This role requires outstanding time management, and the ability to thrive in high pressure environments and keep a cool head. You will also be part of a team that delivers services to the chalets, such as snow clearing, transport and cleaning.
Outline requirements for the role are as follows:
Driving guests within the resort in a safe and timely manner
Work within a small team of drivers to deliver a high-end service which requires enormous flexibility and patience
Take full responsibility of your company vehicle and that it is maintained both internally and externally to a high standard
Ensure the safety of loading and unloading of passengers and ski equipment
Provide an in-car informative service of knowledge of the resort including local facilities, evening entertainment and ski information
Responsible for the snow clearing and the cleanliness of all communal areas, balconies and garages/ski rooms
General maintenance and cleaning of hot tubs and spa areas
Work with the chalet team to clean and prepare chalet daily
Work with the chefs to provide a driving to collect food from local supermarkets
Dispose of rubbish and food wastes
Ensure all Delicious Mountain branding and information is kept to a high standard and presentable to our guests
Greet guests and help with luggage when necessary on arrival and departure
Have a flexible attitude to your role, company, team members and clients
Personal requirements
A minimum of 1 year experience working within the luxury service industry with either luxury ski chalet, restaurant or hospitality
High level of driving experience, preferable advanced driving, 4x4 experience in snow and ice
Good level of mechanical experience or handyman knowledge
Impeccable time management and interpersonal skills
Full, clean driving licence
Fluent in English
Knowledge of ski resorts/season life is essential
Chalet Chef
Our chalet chefs have to provide an outstanding food experience across 7 days, with a bespoke menu to suit our clients and continue to spark interest through presentation and taste.
Our chalet Chefs will receive
3 Valleys season pass
Generous, well located staff accommodation
A competitive package
Time for skiing - up to 6 days a week
Objectives of the role
As the sole chef you will have an extremely strong focus on customer food that shows quality of produce, creative presentation and flair. You will also have the ability to relate well to people and their needs, and dietaries.
Outline requirements for the role are as follows:
Bespoke menu discussion with the party leader prior to their arrival
Freshly prepare and cook, breakfast (at least one cooked option each morning), afternoon tea (freshly baked on the day both sweet and savoury), and an evening dinner five days a week. Dinner will be to a very high standard, with presentation being as important as the quality of the food. You may be required to prepare a simpler separate menu for children.
A selection of canapés will be prepared every evening
Once a week (Saturdays), you will work as part of the chalet team to make sure all rooms are cleaned and prepared for new guests
Ordering or shopping for all food items from agreed suppliers, and checking that any goods delivered to the chalet are as ordered and correct in quantity
Maintaining the hygiene and cleanliness of the kitchen and dining area, paying particular attention to health and hygiene standards
Present a positive image of Delicious Mountain at all times and wear uniform or chefs whites as highlighted in the staff guidebook
Ensure all our clients' expectations are met, if not exceeded, at all times
Provide staff meals when requested and ensure food order collections are adhered to around the needs of the guest first
Greet guests and help with luggage when necessary on arrival and departure
Have a flexible attitude to your role, company, team members and clients
Personal requirements
A minimum of 1 year experience working within the luxury service industry with either luxury ski chalet, Michelin restaurant or super yacht experience
The ability to be flexible to work with clients from across the world with different tastes and requirements
Experience of delivering a bespoke menu with unique dietary requirements
Excellent time management and interpersonal skills
Full, clean driving licence would be advantageous
Knowledge of ski resorts/season life is essential
How to apply
To apply, please complete our team recruitment application form. Please note, we are not accepting and will not respond to CV's as applications.
Stage One
Please fill out our online application form with as much relevant information as possible. We review all applications together thoroughly at the end of each month. If we think that Delicious Mountain will be the right chalet company for you, then we will get in touch to invite you to take part in Stage Two.
Stage Two
Candidates who fill out the online application and successfully transition to Stage Two will be invited to submit a short 3-5 minute video answering preset questions.
Stage Three
Following successful videos, candidates will be asked for either a Skype, Facetime or face-to-face interview where we explain a little more about the job and package. We ask each candidate the same questions. This will take approximately 45 minutes to 1 hour.